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AI Chatbot & Lead Capture

Your website
answers leads
at 2am. Without you.

Most businesses lose leads the moment someone visits outside business hours. We build AI chatbots that capture enquiries, answer your most common questions, and hand off to your team on WhatsApp - 24 hours a day, 7 days a week.

See a Free Demo What's Included ↓
⚡
Live in 7 daysFrom brief to deployed on your site
🔗
WhatsApp handoverQualified leads sent straight to you
🛠️
You own everythingNo platform lock-in, ever
3×
More leads captured on average compared to a contact form alone
80%
Of common enquiries answered automatically - without a human in the loop
24/7
Always on - captures and qualifies leads while you sleep, travel, or focus on clients
Who It's For What's Included How We Work Problems We Fix Chatbot vs Human FAQs Free Demo
Who This Is For

Not every business
has the same gap.

A chatbot works differently depending on your business model. Here is who gets the most out of one - and why.

67%
Of consumers say they used a chatbot for customer support in the past year - and expect one on business websites
40%
Of B2C leads arrive outside of standard business hours - and most are never followed up on
01
Businesses losing leads after hours
Your website gets traffic at night, on weekends, and during holidays. There is no one to respond. Visitors leave and enquire somewhere else. A chatbot captures the name, number, and requirement - and sends it to your WhatsApp the moment it happens.
02
Service businesses with repetitive enquiries
Clinics, salons, real estate agents, interior designers, coaches - every day the same ten questions come in through calls, DMs, and forms. We script your chatbot to answer all of them instantly, so your team spends time on clients, not on answering "what are your charges?"
03
E-commerce brands with high pre-sale questions
Sizing, shipping timelines, return policies, product comparisons - shoppers want answers before they buy. A chatbot handles all of it inline, reducing drop-off and reducing the volume of support tickets your team has to deal with after the sale.
04
Agencies and consultants who want only qualified leads
Not every enquiry is worth your time. We build qualification flows into the chatbot - budget range, project type, timeline - so only the leads that match your criteria get passed through to you. Everything else is handled or filtered out automatically.
What's Included

Everything needed to
capture and convert leads.

We handle the full build - from scripting the conversation flow to embedding it on your site and connecting it to your WhatsApp. You get a working chatbot, not a template you have to figure out yourself.

7 days
Average time from brief to live chatbot on your website - no long agency timelines
Zero
Coding required from your side - we build, embed, and hand you a working product
🗂️
Custom Conversation Flow
We script the full chatbot conversation based on your business - what questions to ask, in what order, and what to do with each answer. Not a generic template. A flow built around how your customers actually enquire.
🎯
Lead Capture & Qualification
The bot collects name, phone number, email, service interest, and any qualifying questions you need - budget, location, timeline - before handing the lead over. You only see enquiries that are worth acting on.
🤖
FAQ Automation
Your 10–20 most common questions scripted, trained, and ready to answer instantly. Pricing, timelines, policies, service details - covered without any human involvement, at any hour.
💬
WhatsApp Handover
When a lead is qualified or requests a human, the bot sends the full conversation summary to your WhatsApp - name, number, requirement, and answers - so you pick up in context, not from scratch.
🌐
Website Embed
We embed the chatbot on your website with a single code snippet - works on WordPress, Shopify, Wix, custom HTML, or any platform. Fully branded to match your site colours, logo, and tone.
🔄
Monthly Tuning & Updates
We review what the bot is being asked, what it is failing to answer, and update the scripts monthly. As your business changes - new services, new pricing, new policies - the chatbot stays current.
Branded chat widget - your colours, logo, and tone
Mobile-optimised - works on every device and screen size
CRM integration - leads pushed to your existing tools
Fallback message when the bot cannot answer
Conversation logs - see every chat, every lead
Human takeover toggle - step in on any conversation
How We Work

From brief to live bot
in five steps.

Every build follows the same sequence - because skipping the scripting step is how you end up with a bot that confuses more people than it helps.

1
Discover
We learn your business - what questions come in, what leads you want, what to filter out, and how you want handovers to work.
2
Script
We write the full conversation flow - every question, every answer, every branch - and share it for your review before building anything.
3
Build
The chatbot is built, branded, and connected - to WhatsApp, your CRM, or both. You preview it and approve before it goes live.
4
Embed
One snippet added to your website - we handle it, or send you the exact code to paste. Live in minutes, tested on desktop and mobile.
5
Optimise
Monthly review of conversation logs - gaps found, scripts updated, and new FAQs added as your business evolves.
Problems We Fix

These show up in almost
every business we audit.

Most of the leads a business loses are not lost to competitors. They are lost to silence - no one available, no answer, no follow-up. Every problem below is fixable with the right chatbot setup.

Week 1
How quickly most businesses see a measurable increase in captured leads after the chatbot goes live
🔴
Leads drop off outside business hours
Someone visits at 10pm, has a question, finds no one to answer it, and moves on to the next option. This happens every night. A chatbot does not sleep - it captures the enquiry, answers what it can, and sends the lead to your WhatsApp the moment it arrives.
🔴
The same ten questions answered manually every day
What are your charges? Do you deliver to my area? How long does it take? These questions come in through calls, WhatsApp, DMs, and contact forms - and someone on your team answers each one individually. We automate every one of them.
🔴
Unqualified leads wasting the sales team's time
Every business has enquiries that go nowhere - wrong budget, wrong location, wrong timeline. A chatbot with a qualification flow filters these out before they reach you, so every conversation you have is with someone who could actually become a client.
🔴
Contact form submissions that go cold
A form submission arrives. It sits in an inbox. By the time someone follows up, the prospect has moved on. A chatbot responds instantly, keeps the conversation going, and collects more context - so by the time you follow up, the lead is already warm.
🔴
No system for following up with website visitors
Most website visitors leave without enquiring. A chatbot proactively engages them - triggered by time on page, scroll depth, or exit intent - and converts passive visitors into active leads before they leave.
🔴
Cannot scale lead handling without hiring more people
As the business grows, the volume of enquiries grows with it. Hiring someone to answer chats is expensive and inconsistent. A chatbot handles 10 or 10,000 conversations with the same speed and accuracy - with no additional cost per conversation.
Chatbot vs Human vs Nothing

An honest comparison
of your three options.

Every business has a choice in how they handle inbound enquiries. Here is what each option actually looks like in practice.

ItsMyView AI Chatbot Human Operator Contact Form Only
Available hours 24/7 - no gaps, no holidays Business hours only Whenever someone checks email
Response time Instant Minutes to hours Hours to days
Lead qualification Automated - budget, timeline, service Depends on training None - you get whatever they type
FAQ handling Instant, consistent, always correct Inconsistent across team Not handled
WhatsApp handover Automatic with full context Manual - relies on the operator Not possible
Cost to scale Fixed monthly - handles any volume Linear - hire more to handle more Low cost, low output
Setup time 7 days from brief to live Weeks to hire and train Immediate but ineffective
Conversation logs Every chat stored and reviewable Depends on tools used No - just form data
Frequently Asked

Questions we get asked
before every build.

We build on proven, established platforms depending on your requirements - not experimental tools. The platform choice depends on whether you need AI responses, rule-based flows, or a combination, and what integrations you need (WhatsApp, CRM, email). We explain the options on the first call and recommend what fits your use case. You own the account - we do not lock you into anything we manage.
Yes. Every chatbot we build includes a handover trigger - either automatic (when the bot cannot answer) or user-initiated (a "Talk to a human" option). When handover happens, the full conversation is sent to your WhatsApp with the visitor's details and what they said, so you pick up in context with no re-introduction needed.
The website chatbot and a WhatsApp bot are two separate builds. We do both, but they are scoped separately. The website chatbot lives on your site; a WhatsApp bot requires a WhatsApp Business API account. If you need both, we scope them together - many clients start with the website bot and add WhatsApp in a second phase once the flows are tested.
Pricing depends on complexity - number of conversation flows, integrations needed, and whether AI responses are required. A basic lead-capture bot with FAQ handling and WhatsApp handover is simpler and faster to build than a multi-service qualifier with CRM integration. We share a fixed price after a 30-minute call once we understand your requirements. No surprises after the quote.
Both options are available and we use the right one for your business. Rule-based bots follow a fixed flow - predictable, reliable, and best for lead capture and FAQ handling where you need consistent answers. AI-powered bots understand natural language and can handle more open-ended questions - better for complex support scenarios. Many of our builds use a hybrid: structured flows for lead capture, AI responses for FAQ handling.
The bot sends a fallback message - something like "I'll get someone from our team to answer this" - and triggers the handover to your WhatsApp with the full conversation. We also log unanswered questions and include them in the monthly review, so the bot gets better over time as we add new answers to the gaps it finds.
Yes - most platforms have a dashboard where you can edit responses, add new FAQs, or adjust flows. We set you up with access and show you how to make basic edits. For larger changes - new flows, new integrations, restructuring the conversation - we handle those as part of the monthly retainer or as a one-off update.
Free Demo

Let's build
your bot.

Tell us about your business and what kind of enquiries you get. We will show you a working demo of what your chatbot could look like - before you commit to anything.

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