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WhatsApp Automation & Marketing

Your business runs
on WhatsApp. Make it run itself.

Most businesses manage WhatsApp like a personal inbox - manually, inconsistently, and at all hours. We build automation systems that send broadcasts, qualify leads, take bookings, and follow up - so you close more without doing more.

See a Free Demo What's Included ↓
⚡
Live in 7 daysFrom brief to your first broadcast
💬
2B+ active usersYour customers are already on WhatsApp
🔧
You own everythingNo platform lock-in, ever
98%
Open rate on WhatsApp messages - compared to 20% for email campaigns
5✕
Higher reply rate on WhatsApp vs SMS - making it the highest-engagement channel for most businesses
24/7
Automated responses, follow-ups, and broadcasts - running without you watching
Who It's For What's Included How We Work Problems We Fix WhatsApp vs Manual FAQs Free Demo
Who This Is For

WhatsApp works for
every kind of business.

But what you automate depends on how your customers buy. Here is who gets the most out of WhatsApp automation - and exactly why.

75%
Of consumers want to contact businesses through messaging apps - and WhatsApp is the channel they already use daily
3✕
More conversions from WhatsApp follow-up vs phone call alone - because the conversation is already warm and in-context
01
D2C and e-commerce brands
Abandoned carts, order confirmations, shipping updates, review requests - all of these can run on WhatsApp automatically. We connect your Shopify store to WhatsApp so every order triggers the right message at the right time, without a single manual send.
02
Service businesses taking bookings
Clinics, salons, coaches, consultants - you spend more time confirming bookings over WhatsApp than doing the work itself. We build automated booking flows, reminders, and confirmations so your calendar fills without you managing it manually.
03
Businesses running promotions and campaigns
If you send offers via Instagram stories or email and get low engagement, WhatsApp broadcast campaigns are a different category. We set up your broadcast list, write your templates, get them approved, and schedule campaigns that people actually open and respond to.
04
Agencies and teams handling multiple clients
Managing multiple client conversations from one WhatsApp number is chaos. We set up shared inboxes, conversation routing, and automated responses so your team handles volume without things slipping through the cracks or doubling up on replies.
What's Included

Everything to sell and
support on WhatsApp.

We handle setup, integration, and template approval end to end - from connecting your WhatsApp Business API account to building your first broadcast campaign. You get a working automation, not a tool you have to figure out.

7 days
From brief to your first automated WhatsApp message live and sending
Zero
Manual sending needed once automation is live - campaigns and follow-ups run themselves
📢
Broadcast Campaigns
We write, design, and schedule WhatsApp broadcast messages to your opted-in contact list - offers, product launches, seasonal campaigns, and follow-up sequences. Templates written, approved, and sent without you lifting a finger after sign-off.
🤖
WhatsApp Chatbot Flows
Automated conversation flows that handle enquiries, qualify leads, answer FAQs, and collect bookings - directly inside WhatsApp. Customers get instant replies at any hour. You get the qualified lead or booking in a structured format.
🛒
Shopify Integration
We connect your Shopify store to WhatsApp - abandoned cart recovery, order confirmations, shipping updates, COD confirmations, and review requests all trigger automatically based on order status. No manual sends, no missed follow-ups.
📅
Booking & Reminder Flows
Customers book via WhatsApp, receive a confirmation, and get a reminder the day before - all automated. For clinics, salons, and consultants, this alone removes hours of back-and-forth and dramatically reduces no-shows.
📋
CRM & Lead Integration
Every WhatsApp conversation and qualified lead is pushed to your CRM automatically - whether that is a spreadsheet, HubSpot, Zoho, or a custom setup. Your sales team works from their existing tools without switching tabs.
👥
Shared Team Inbox
One WhatsApp number, multiple agents. We set up a shared inbox with conversation assignment, labels, and notes - so your team handles volume without messages getting missed or double-replied. Human takeover from any automated flow in one click.
WhatsApp Business API setup and verification
Template copywriting and Meta approval handling
Contact list import and opt-in compliance
Campaign scheduling and broadcast management
Analytics dashboard - opens, clicks, replies, drop-offs
Monthly campaign review and optimisation
How We Work

From brief to live in
five steps.

Every WhatsApp setup follows the same sequence - because skipping the flow-design step is how you end up sending messages customers ignore or block.

1
Discover
We learn your business - how customers currently reach you, what they ask, what you want to automate, and what the buying journey looks like.
2
Design
We map out the full automation - every message, every trigger, every branch - and share it for your review before we build anything or submit templates for approval.
3
Build
We set up your WhatsApp Business API, build the automation flows, connect your integrations, and get your message templates approved by Meta.
4
Test
You receive the full setup to test - send yourself broadcasts, trigger flows, check integrations. We fix anything before it goes to your customers.
5
Optimise
Monthly we review open rates, reply rates, drop-off points, and blocked contacts. Flows get updated. Campaigns improve. Your results compound over time.
Problems We Fix

The WhatsApp problems
costing you business.

Before automation, WhatsApp is often the most stressful part of running a business. These are the patterns we fix.

🔴
You are the only one answering WhatsApp
Mornings, evenings, weekends - your personal number is your business number, and stepping away means missing enquiries. Automation answers instantly at any hour and only escalates to you when it matters.
🔴
Broadcasts sent manually, one number at a time
Copying and pasting a promotional message to your contacts one by one is not a marketing strategy. We set up proper broadcast campaigns on the official API - compliant, trackable, and scalable to thousands of contacts at once.
🔴
Abandoned carts with no WhatsApp follow-up
Email recovery sequences average 15% open rates. WhatsApp abandoned cart messages average 60%. If your Shopify store is not recovering carts via WhatsApp, you are leaving a significant portion of potential revenue on the table with every drop-off.
🔴
Leads enquiring on WhatsApp but never followed up
Someone messages, you get busy, you forget to reply. Three days later they have already bought elsewhere. Automated follow-up sequences re-engage contacts who did not respond the first time - without you having to remember to do it.
🔴
No way to handle volume without hiring
As your business grows, so does the WhatsApp inbox. Hiring someone to manage it is expensive and unreliable. A shared inbox with automation handles first-response, sorting, and routing - so your team only handles the conversations that need a human.
🔴
No visibility into what is working
If you cannot see who opened your broadcast, who clicked, and who replied - you cannot improve. We set up analytics so every campaign gives you data to make the next one better: open rates, reply rates, click-throughs, and revenue attributed.
Automated vs Manual vs Nothing

An honest comparison
of your three options.

Every business has a choice in how they handle WhatsApp. Here is what each option actually looks like once you are dealing with volume.

Manual WhatsApp Email / Instagram DM
Message open rate Up to 98% - highest of any channel High - same inbox 15–25% for email
Response time Instant, 24/7 Depends on when you check Hours to days
Broadcast campaigns Automated to thousands - compliant, trackable Manual copy-paste - limited and risky Email only - low engagement
Shopify integration Automated - carts, orders, reviews triggered Manual - nothing triggers automatically Email notifications only
Lead follow-up Automated sequences - no lead goes cold Relies on memory - inconsistent Low reply rate, easy to miss
Team inbox Shared inbox with routing and assignment One number, one phone - no handover Separate inboxes, no coordination
Campaign analytics Open rate, reply rate, clicks, revenue None - no way to measure Email analytics only
Scales with business Fixed monthly - handles any volume Your time - linear cost per message Only if your team grows with it
Frequently Asked

Questions we get asked
before every build.

Yes - proper automation requires the WhatsApp Business API, not the standard WhatsApp Business app. The API is what allows broadcasts to large contact lists, chatbot flows, CRM integrations, and analytics. We handle the entire setup and Meta verification process for you. If you already have an account, we connect it to our platform. If not, we set one up as part of the onboarding.
Yes - in most cases your existing business number can be migrated to the WhatsApp Business API. There is a verification process, and the number cannot be active on the WhatsApp app and the API at the same time. We walk you through the migration so your contacts and number stay the same. If you want a dedicated number for automation and keep your personal number for direct chats, we can set that up too.
Broadcast campaigns via the official WhatsApp Business API only go to contacts who have opted in to receive messages from you. Every template is reviewed and approved by Meta before it can be sent. This makes it fundamentally different from bulk-message tools that use unofficial methods - those tools risk getting your number permanently banned. Our builds are 100% compliant with WhatsApp's policies, which is also why the open rates are so high: recipients expect and want the messages.
We connect your Shopify store to your WhatsApp Business API account. Once connected, specific order events - abandoned cart, order confirmed, shipped, delivered, and post-delivery review request - automatically trigger the corresponding WhatsApp message to the customer's number. The messages are personalised with their name, order details, and tracking links. You approve the templates once. After that, every order triggers the right message automatically - no manual sends, no missed follow-ups.
Pricing depends on what you need - the number of automation flows, whether you need Shopify integration, how many contacts you broadcast to per month, and whether you need a shared team inbox. WhatsApp also charges a per-conversation fee at the platform level for business-initiated messages, which varies by country. We give you a complete breakdown of all costs - platform fees included - after a 30-minute scoping call, so there are no surprises after the quote.
Yes - every setup includes a shared inbox with human takeover. When a customer needs a real person, the conversation is flagged and assigned to a team member from a web or mobile dashboard. They see the full conversation history and context before they reply, so they never need to ask the customer to repeat themselves. The team member can also take over any automated conversation proactively at any point - just by clicking into it.
Free Demo

Let's automate
your WhatsApp.

Tell us about your business and what you are currently doing on WhatsApp. We will show you a working demo of what your automation could look like - before you commit to anything.

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